Contact & support
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Typical response time is under 24 hours.
Frequently asked questions
How long does conversion take?
Most documents convert in 30–90 seconds depending on page count and complexity. Scanned PDFs that require OCR may take longer.
Is my document kept private?
Yes. Your document is deleted after conversion (files are removed within 7 days). We never read, store, or share your content. See our Privacy Policy.
What file types are supported?
PDF files up to 50 MB. Text-based and scanned PDFs are both supported.
What does the converted output include?
A ZIP archive containing a clean Markdown (.md) file and extracted images. The Markdown is structured for use with AI tools like Claude, ChatGPT, and Cursor.
How does billing work?
mintparse uses prepaid credits — 1 credit is $0.01, and a page of Clean Markdown costs about 5 credits. Load $25 or more, spend it whenever, and credits never expire. No subscription.
I paid but didn’t see my credits.
Email support@mintparse.com with your account email and we'll resolve it immediately.